CivicSource
Vendor profile. This page describes a commercial auction platform neutrally for reference. It is not an endorsement, a recommendation, or an affiliation. Verify all mechanics against the specific taxing authority’s current sale notice before bidding — vendor terms and statutory procedure vary by jurisdiction and change over time.
Overview
CivicSource is an online marketplace, founded in 2008, that hosts auctions of tax-distressed real property on behalf of governments and taxing authorities. The company markets itself as “the leading online marketplace for auctioning and purchasing tax distressed properties” and uses the tagline “The Property Auction Authority®.” It is operated by Archon Information Systems and is headquartered in New Orleans, Louisiana. The platform lets taxing authorities run sales digitally rather than requiring in-person courthouse attendance; bidders participate from any internet-connected device, and the company notes in-person kiosk access in some jurisdictions.
The platform runs three broad auction types:
- Tax certificate / tax lien sales — sale of the delinquent tax obligation (in Louisiana, a “tax sale title”), subject to a redemption period.
- Adjudicated-property & tax-deed sales — sale of property that previously went unsold at a tax certificate sale and was adjudicated to the taxing authority, after the redemption window ran.
- Tax-lien sales in other states.
CivicSource customer support is listed as 1-888-387-8033 and support@civicsource.com.
▸ For Investors / Operators. CivicSource’s two product lines carry very different risk profiles. A tax certificate leaves you holding an interest-bearing claim subject to a multi-year redemption period and the possibility of redemption (you get money back, not the dirt). An adjudicated purchase is marketed as fee-simple with title insurance, but at a higher all-in cost. Confirm which product a given auction is, and read the jurisdiction’s redemption and quiet-title rules in louisiana before committing capital.
Where it’s used
CivicSource’s documented activity is concentrated in Louisiana, with sales also run for authorities in other states. Jurisdictions named in CivicSource’s own published notices and announcements include:
Louisiana
- City of New Orleans / orleans-parish-la (tax certificate sales and, historically, adjudicated property)
- caddo-la (Caddo Parish)
- City of Lake Charles
- City of Morgan City
- City of Donaldsonville
- Iberia Parish
- St. John the Baptist Parish
- Town of Haughton
- Towns of Benton and Greenwood
- Town of Blanchard
- Town of Golden Meadow
Other states
- Shelby County, Tennessee
- Clay County, Missouri
CivicSource has stated it conducts adjudicated-property auctions for roughly 50 parishes and municipalities in Louisiana plus out-of-state taxing authorities; the full live roster of authorities is not enumerated on a single official page retrieved here, so the per-authority list above is partial. (needs_verification: complete current roster of taxing authorities under contract.)
Note on New Orleans: the City’s official treasury page states that, as of January 1, 2026, the tax-sale and adjudication process changed and that adjudicated-property sales were “temporarily suspended while we transition to a new vendor.” Whether CivicSource remains the City’s vendor going forward is therefore in flux. (needs_verification: New Orleans’ current/replacement vendor after the 2026 transition.)
How it works
The mechanics below reflect the Louisiana model, which dominates CivicSource’s documented activity. Other states’ sales follow that state’s own statutes.
Registration. Registration to bid is free and conducted online at the CivicSource site. Bidders set search parameters to find properties matching their interest and budget.
Tax certificate sales — bidding method. CivicSource uses a bid-down ownership-interest model rather than competitive price bidding: bidders compete by accepting the lowest percentage of ownership interest in the property in exchange for paying the delinquent taxes and statutory costs. A winning bid can go as low as 1% ownership interest.
Payment. Winning bidders are “expected to pay for their purchases within 48 hours of the close of the auction,” in one installment, and “all sales are final.”
Return / redemption. The Louisiana tax-sale certificate is described by CivicSource as an interest-bearing investment: on redemption the owner pays the purchase amount plus an immediate 5% penalty and 1% per month until paid. The redemption window is three years from recordation of the certificate (or 18 months for property under a valid blight judgment). These figures track Louisiana’s constitutional/statutory redemption regime — see louisiana for the primary-source citations. If the property is not redeemed within the window, the tax-title holder may pursue title.
Adjudicated-property sales. These cover property that went unsold at a prior tax certificate sale and was adjudicated to the taxing authority. CivicSource’s described process:
- To place a property on the auction list and trigger CivicSource’s title research, an interested buyer makes an $850 deposit (“That ensures there is at least one person bidding on the property”).
- Properties are listed at “$0 plus closing costs.”
- Closing costs vary; a CivicSource spokesperson stated the average is about $4,800.
- The successful purchaser is marketed as taking the property free and clear with title insurance (one CivicSource statement names WFG National Title Insurance Company as the guarantor; this insurer attribution appears in a single secondary summary and is flagged below). (needs_verification: title insurer of record, confirmed on an official CivicSource page.)
Deed / certificate delivery. For certificate sales the buyer receives a tax sale title certificate that is recorded; for adjudicated sales the buyer takes a recorded deed/transfer. Exact instrument, recording office, and timing are set by the individual taxing authority and parish recorder, not by CivicSource, and are not standardized across the platform. (needs_verification: per-jurisdiction deed recordation timeline and instrument type.)
▸ For Former Owners. If your property was sold or adjudicated through a CivicSource auction, you may still have a statutory redemption right (generally three years from recordation in Louisiana, 18 months if blighted) and, where a sale produced more than the taxes and costs owed, a potential surplus / excess-proceeds claim. Deadlines are strict and run from recordation, not from when you learn of the sale.
Practical notes
- Two products, two risk profiles. The bid-down-ownership certificate is the common Louisiana mechanism and does not convey immediate ownership; the adjudicated track is the fee-simple-with-title-insurance product at higher cost. Bidders frequently conflate them.
- The $850 is a deposit to initiate research, not a guaranteed purchase price; the property still goes to auction and others may bid.
- Closing costs dwarf the headline price. A “$0 plus closing costs" listing averaged about$4,800 in closing costs per CivicSource’s own statement — model total cost, not the nominal price.
- 48-hour, all-sales-final payment. Failure to fund within 48 hours forfeits the win; have cleared funds ready.
- Redemption risk on certificates. A certificate can be redeemed any time in the multi-year window, returning your principal plus penalty/interest rather than the property — appropriate for yield buyers, not necessarily for those who want the real estate.
- Vendor status can change. New Orleans publicly flagged a vendor transition effective 2026-01-01; always confirm the auction is currently being run by CivicSource for the specific authority before relying on these mechanics.
- Title for certificate buyers is not free-and-clear the way the adjudicated product is marketed; quiet-title work is typically required to obtain marketable, insurable title after a Louisiana tax sale — see louisiana.
Sources
Official / first-party (CivicSource) and official government pages actually retrieved:
- CivicSource corporate site (company overview, founding year, tagline, service lines): https://corporate.civicsource.com/
- CivicSource — Adjudicated Property Auctions (category; $850 deposit, "$0 plus closing costs,” bid-down ownership interest, named jurisdictions): https://corporate.civicsource.com/category/adjudicated-property-auctions/
- CivicSource — Adjudicated Property Auctions, p.3 (deposit purpose, ~$4,800 average closing costs,$0 listing): https://corporate.civicsource.com/category/adjudicated-property-auctions/page/3/
- CivicSource — Tax Certificate Auctions (free registration, 48-hour payment, 5% penalty + 1%/month, 3-year redemption, named jurisdictions): https://corporate.civicsource.com/category/tax-certificate-auctions/
- CivicSource news — “City of New Orleans to Hold Online Tax Certificate Sale” (free registration, 48-hour payment, redemption window, support contact 1-888-387-8033 / support@civicsource.com): https://corporate.civicsource.com/page/17/
- City of New Orleans Treasury — Tax Sales & Adjudications (official; redemption periods, 2026 vendor transition / suspension of adjudicated sales): https://nola.gov/next/treasury/topics/tax-sales-adjudications/
Not retrievable at time of verification (TLS certificate error on the www
host), so not relied upon for facts:
- https://www.civicsource.com/ and https://www.civicsource.com/help/louisiana-adjudicated-property-sale-process/
Cross-references: louisiana · orleans-parish-la · caddo-la · east-baton-rouge-la
Disclaimer. This is legal/operational information, not legal advice, and is not affiliated with, sponsored by, or endorsed by CivicSource, Archon Information Systems, or any taxing authority named here. Inclusion of a commercial vendor is descriptive only and is not a recommendation. Auction rules, fees, redemption periods, and vendor assignments change; confirm every figure against the relevant taxing authority’s current official sale notice and applicable statutes before acting.